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Welcome to your support hub!

When we’re active we feel awesome and squeeze the most out of life. Welcome to our help center and user guide which will show you how to use your membership.

Once logged in, you will immediately see the options for the On Demand videos and programs. You can also search for videos by clicking search on the top right-hand side, as well as view your favorites and manage your account.

Searching for activities

Before joining an activity, you first need to find the session you'd like to do. 

Head to 'search' on the mobile app or website. 

You can add a variety of different filters to find what suits you best including date, time, activity format, distance, classes on your membership plan and booking type! 

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Or if you know what activity you’re looking for, use the search box at the top of the page.

If you find a class that you love, hit the ‘heart’ on the activity to add this to your favorites. You can then get straight back to your favorite activities later by heading to ‘Favorites’ on your account menu.