Request a refund

We aim to provide the best possible support, so if you've had a bad experience where you've been unable to join a Live Stream class, we want to hear about it.

Fill in the form below - we'll remove the booking from your account and refund any associated payment*.

*Refunds can take up to 10 days (dependent on banks processing timeframe). Our team is giving the highest level of service to a lot of people at this time, so please only contact the team if you have not yet received your refund and it is after the 10-day refund processing window.